Terms & Conditions 

Effective date: 15 October 2025
Domains covered: alnajjroffer.com, alnajjarfirm.com

1) Acceptance of terms

By accessing our sites or engaging our services, you agree to these Terms. If you are entering these Terms on behalf of a company, you represent you have authority to bind that company.

2) Services

We provide strategy, creative, media, analytics, training, and related consulting (“Services”). Specific scope, deliverables, and fees are defined in written proposals, SOWs, or invoices (collectively, “Order Documents”). In case of conflict, the Order Documents control.

3) Client responsibilities

You will: (a) provide timely access to information, content, approvals, and personnel; (b) ensure you hold rights to materials you supply; (c) comply with applicable laws and platform policies; (d) not request unlawful or misleading content/ads.

4) Fees, billing & taxes

Fees are due as stated in the Order Documents. Unless otherwise stated, fees are exclusive of taxes, duties, and withholdings, which you are responsible to pay. Late payments may incur suspension of Services and/or reasonable late charges.

5) Revisions & changes

Quoted fees include the number of revision rounds stated in the Order Documents. Out-of-scope requests or additional revisions may require a change order and additional fees.

6) Intellectual property

  • Client Materials: You retain ownership of content, data, trademarks, and assets you provide. You grant us a license to use them to deliver the Services.

  • Agency Materials & Tools: We retain ownership of our pre-existing IP, templates, frameworks, and know-how. To the extent our deliverables include such materials, we grant you a perpetual, non-exclusive license to use them as part of the deliverables.

  • Final Deliverables: Upon full payment, you receive rights to use the final paid deliverables for your internal and agreed commercial purposes, subject to third-party license terms (e.g., stock assets, fonts, music).

  • Portfolio Use: Unless you object in writing, we may reference non-confidential deliverables and your brand name/logo in our portfolio and marketing.

7) Confidentiality

Each party will keep the other’s non-public information confidential and use it only to fulfill the engagement, except where disclosure is required by law.

8) Compliance & platforms

You are responsible for your compliance with advertising and sector-specific rules, and for the content of ads and campaigns you approve. Platform accounts (e.g., Meta, Google, TikTok) used for your campaigns remain your responsibility unless otherwise agreed in writing.

9) Warranties & disclaimers

We will perform Services with reasonable care and skill. Except as expressly stated, the sites and Services are provided “as is,” without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific results (e.g., a set number of sales, rankings, or ROAS).

10) Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits/revenue. Our aggregate liability for claims arising out of the Services will not exceed the fees paid to us for the three (3) months preceding the claim.

11) Indemnity

You agree to indemnify and hold us harmless from claims arising out of (a) Client Materials; (b) your breach of these Terms; or (c) your violation of laws or third-party rights.

12) Term, termination & suspension

Either party may terminate an engagement for material breach not cured within 10 days after written notice. We may suspend Services for unpaid invoices. Upon termination, you will pay for work performed and committed third-party costs up to the termination date.

13) Non-solicitation (optional)

During the engagement and for 6 months after, you will not directly solicit our employees or contractors involved in your project without our prior written consent.

14) Governing law & venue

These Terms are governed by the laws of Lebanon. Courts of Beirut shall have exclusive jurisdiction over disputes, subject to mandatory arbitration/mediation clauses if agreed in an Order Document.

15) Force majeure

Neither party is liable for delays or failures due to causes beyond reasonable control (e.g., internet outages, platform outages, governmental actions).

16) Changes to the Terms

We may update these Terms on our sites. Material changes will apply prospectively. Your continued use after changes indicates acceptance.

17) Contact

info@alnajjarfirm.com · +961 81 623 936 · Awkar – Haret El Ballan, Lebanon